Lost all boosters

Ryan_Nicole

I had this issue with the latest update! I am so frustrated, I’ve lost hundreds of boosters. I’m in the 2000s and not having boosters makes play nearly impossible!

tried contacting for help through the app and was directed here - would really appreciate you making this right!

_Elsa_

Hi Ryan,

Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. You can read more about it https://care.king.com/en/alphabetty-saga/superstar-information-post-where-did-my-free-boosters-go-on-my-mobile-device