WHY WONT MY GAME LOAD UP

Karen_Percy

EVERY TIME  I  CLICK  ON CANDY CRUSH SAGA  TO PLAY  ,IT STARTS TO LOAD THEN JUST  FREEZES UP AND WONT LOAD AT ALL

QueenMia

Hey Karen,

I can see you flagged Facebook, so I would assume the answer to your question is there: https://care.king.com/en/candy-crush-saga/laoding-issue 

This is happening only on Chrome browser from version 68 and higher - This has been forced by a change of behaviour on Chrome side. This means we have to review years of coding and it may take a rather long time.

This means that the best solution is for you to play using another browser, such as Safari, Firefox or Opera. 

Sorry for the inconvenience, let us know if anything.

Thanks and have a fun-tastic day!

Mia

_Elsa_

Thanks for your response @QueenMia.  The information that I gave above did work for some players and that's why I've been posting it and also my print screen has worked for some players who play on Firefox.  At this point, I am going to offer my suggestions and yours, if that's ok with you.