Has anyone else logged on to a much lower level than yesterday

Michael_Simard

Yesterday I was at a level in the 3,200+ area and today I get a mesage saying the game has been updated to HTML5 and I am at a level of 2800+ and to update my browser? I use Chrome which is always runs the most recent version - what is going on and how do I fix this?

Creative_Elsa

Hi Michael, your game might have gone back to the old version.  Here are some steps to get you back on track:  https://www.elsalanger.net/blog/how-is-my-candy-crush-game-back-at-level-2825

Also, there is a huge problem with playing the game on Chrome at the moment.  If at any time, your game cannot connect on Chrome you can read more about that here:  https://care.king.com/en/candy-crush-saga/laoding-issue