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I don't get the helmet anymore

Mccandy
Mccandy Posts: 7

Level 2
in Support

I get the helmet after successfully winning on my iPad..but not on my mac.  I don't want to lose my lollipops if I uninstall. Has this happened to anyone else?

Best Answer

  • _Elsa_
    _Elsa_ Posts: 37,294
    Answer ✓

    Hi Mccandy, the studio has taken this challenge off the computer version because they found a glitch and are trying to resolve it.  You can only play this challenge on a mobile device until they fix it.

    Whatever you do, try NOT to uninstall the game on your mobile device because you will lose all boosters and lives.  They are saved just to that device so any crash or operating system update can cause you to lose them so definitely do not uninstall the game.

Answers

  • _Elsa_
    _Elsa_ Posts: 37,294
    Answer ✓

    Hi Mccandy, the studio has taken this challenge off the computer version because they found a glitch and are trying to resolve it.  You can only play this challenge on a mobile device until they fix it.

    Whatever you do, try NOT to uninstall the game on your mobile device because you will lose all boosters and lives.  They are saved just to that device so any crash or operating system update can cause you to lose them so definitely do not uninstall the game.

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