Have finished all levels on Candy Crush but today am back on level 1 and stash has gone. Why?

David_Leach

I have finished all levels in Candy Crush on my iPad and have a stash of goodies. Today when I went onto it I find I am on level 1 and all my stash of goodies have gone. Will everything be restored or is it gone forever?

_Elsa_

Hi David, here are some steps to help you get your progress back:  https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

Not sure about your boosters being reimbursed because when you play the game on a mobile device the lives and boosters are saved just to that device so you can play the game offline.  Any crash or operating system update can cause you to lose everything.

If the troubleshooting doesn't work, then in the last paragraph there is s "here" hyperlink.  Click on it and complete the contact form.  They can manually go into your account to add your progress back.  You might want to mention the boosters to see if they can offer you any help.