Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
Hello I had made a purchase in the app to buy gold bars from the maxed out piggy bank. I got a pop up from the app that something went wrong. I have an email and text message that my phone bill was charged for the purchase but it did not register in the app. I havent gotten the gold bars from the piggy bank
Hi Sydney,
Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1