In app purchasing

Sydney_Schlipf · October 2018

Hello I had made a purchase in the app to buy gold bars from the maxed out piggy bank. I got a pop up from the app that something went wrong. I have an email and text message that my phone bill was charged for the purchase but it did not register in the app. I havent gotten the gold bars from the piggy bank

_Elsa_ · October 2018

Hi Sydney,

Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1