I lost all of my extra lives and I had 300+

Denise_Oliver

I lost all of my extra lives and I had 300+.  Anyone know why?

_Elsa_

Hi Denise,

I think there is a glitch on this.  Can you please tell me where are you playing the game - mobile or computer?  I am going to elevate this to a King Admin and she is going to report it to the studio.

Denise_Oliver

This issue is when I play on my computer.  I play on my fire tablet & I also play on my computer.  They never show the same number of saved lives.  I still have saved lives on my tablet, but all of my saved lives are gone from the computer game.  Thank you!

_Elsa_

Hi Denise,

Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players.  King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

 

Denise_Oliver

Thank you!