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I lost all of my extra lives and I had 300+

Denise_Oliver
Denise_Oliver Posts: 8

Level 2

I lost all of my extra lives and I had 300+.  Anyone know why?

Answers

  • _Elsa_
    _Elsa_ Posts: 37,294

    Hi Denise,

    I think there is a glitch on this.  Can you please tell me where are you playing the game - mobile or computer?  I am going to elevate this to a King Admin and she is going to report it to the studio.

  • Denise_Oliver
    Denise_Oliver Posts: 8

    Level 2

    This issue is when I play on my computer.  I play on my fire tablet & I also play on my computer.  They never show the same number of saved lives.  I still have saved lives on my tablet, but all of my saved lives are gone from the computer game.  Thank you!

  • _Elsa_
    _Elsa_ Posts: 37,294

    Hi Denise,

    Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players.  King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

     

  • Denise_Oliver
    Denise_Oliver Posts: 8

    Level 2

    Thank you!

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