lost lifes

Samanta_Espoille

i had more than 200 lifes to play and i lost them...there are 0 now....what happend???? will u return my lifes?

_Elsa_

Hi Samanta,

I think there is a glitch on this.  Can you please tell me where are you playing the game - mobile or computer?  I am going to elevate this to a King Admin and she is going to report it to the studio.

_Elsa_

Update: Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players.  King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

lil_mama

i also had 200 lifes and boosters and now there gone, where did they go? i pay on desktop

Samanta_Espoille

they dont give the lifes back????? tell them to hire another persone for quality because they dont how to treat customers

it´s embarrasing

_Elsa_

Hi guys, I just elevated this again to the King Admin because members of my Facebook group reported this morning that they are still disappearing.  So we have to wait to see what's going on.

SirMatthew™

Hi guys, I just elevated this again to the King Admin because members of my Facebook group reported this morning that they are still disappearing.  So we have to wait to see what's going on.

Just 2 minutes ago, at 3:11 AM Central Time, 9:11 UTC, lost lives. I saw that I had requests from friends and I loaded CCS and ZIP! NOTHING!

Jbroom0046

I play on my laptop, tablet and phone. I only lost my lives on the laptop. The other problem I've having is that when I'm sent lives they are not storing. Is anyone else also having this problem?

Samanta_Espoille

I am playing on a desktop pc, mthe lifes my friends are sending me are not storage 

SirMatthew™

STILLLLLLLLLLLLLL NOT WORKING!!!!!!!!!!!!!

_Elsa_

Update: this is still a glitch and the studio is trying to resolve it.  Hopefully they can find a fix soon.