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all lives lost

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Namrata_Lodaya
Namrata_Lodaya Posts: 96 Level 3
in Support

hi suddenly lost my all lives pls help as it takes a lot of time to collect lives                                                     

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  • _Elsa_
    _Elsa_ Posts: 36,695 Sweet Legend
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    Hi Namrata,

    I think there is a glitch on this.  Can you please tell me where are you playing the game - mobile or computer?  I am going to elevate this to a King Admin and she is going to report it to the studio.

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  • _Elsa_
    _Elsa_ Posts: 36,695 Sweet Legend
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    Update: Spoke to a King Admin and was told that something happened with Facebook yesterday and it wiped out the lives for some players.  King does not reimburse or replace lost lives so I regretfully have to tell you that you will have to start building them up again.

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