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I am one of your best players I enjoy playing the game but it must be fair
I landed on the jackpot and it wasn't given also the daily spin was not awarded please help
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Thanks @Elsa
@Jean I am so sorry that you did not win the correct prize. If this happens again please try to take a screenshot so that we can look into this.
As a gesture of goodwill I have added some sweet treats to your account :-)
Thanks!
Hi Jean, by any chance did you do a print screen showing that you landed on the jackpot? If not, please make sure that you do a print screen in the future as proof that you won. If you need help doing a print screen, you can follow the steps from this link: https://www.take-a-screenshot.org/
Same thing goes for the daily spin, please make sure that you do a print screen showing what you should have received. I can elevate this to a King Admin but not sure if she can do anything without proof of a print screen.
