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Levels dropped
Jacqui_Allen
Posts: 3
Level 1
in Support
Was on level 1019 or 1020 and then gane crashed (again) and now I'm back to level 471
1
Answers
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Hi Jacqui,
Please follow the steps on this link: https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep to get your progress back. If the troubleshooting doesn't work, then in the last paragraph there is a "here" hyperlink. Click on it and complete the contact form. They can go into the account and manually add the progress back.
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