Why can't I send or receive lives from friends?

lv2trvlbchbum

Playing via my app downloaded to my iPhone. Cannot receive lives from player friends. Always play on my mobile. 

_Elsa_

Hi guys, the studio has made a change with the lives and you can read more about it here:https://community.king.com/en/candy-crush-saga/discussion/257766/candy-crush-sagas-new-account-view

If you are playing the game on king.com then that is a glitch and the studio is working on a fix.

Peewee

thanks Elsa

kezza1971

I am receiving lives but cannot send them - I am playing through Facebook and am ahead of all my friends so none of them have already passed the level. Can I not send lives to those lower than me on the leaderboard? @Jelly Jenny

idila

I'm playing the game on king.com and still get no lives and cannot send them. It passed a week since we signaled this. Sure that someone is working on a fix?

Marilyn-3

Idila, this has been going on since King's update May 29. Lots of promises that it's being worked on, but no resolution yet. Beginning to wonder.......

_Elsa_

Marilyn-3 said:

Idila, this has been going on since King's update May 29. Lots of promises that it's being worked on, but no resolution yet. Beginning to wonder.......

I wouldn't want to be a programmer at King right now.  It's like trying to find a needle in a hay stack.

ndrew2685

Also unable to send lives, but I can receive them.  My list of friends does not appear.

Peewee

Elsa, I am now able to send Lives but still cannot receive them.

idila

Peewee, are you sure that the lives arrive? If you don't get lives it is because they don't arrive also if your friends send them.