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How do I reset candy crush in the windows 10 app. That corrected my issue before but can't remember how I did it. TIA
Hi TRICIA4955, if you have been using the game up installed from the Microsoft store you have 2 choices. I had to do this over the weekend. Go into your settings and then click on the APPS. Scroll down to the game and then click on the advanced settings. Scroll down and you will see the "Reset" button. I tried that on my laptop and it was taking forever. So then if you scroll down further there should be an uninstall button. Click on that and then I rebooted my computer and when it reopened I went back to the Microsoft store and installed it again. I did not lose any boosters so you should be good to go.
I don't trust King. They've taken boosters from me before and only give back the ones I paid for. I will do the reset. Thanks, Elsa.
I promise that you won't lose anything and, if you did, I would get Cez to reimburse you for all that you lost. Just take a print screen of your back pack as proof of what you have. But try the reset first and see if that resolves the problem. Then stay away from Facebook and only log in with the Kingdom.
No way will I delete and reinstall that game. I will lose all my boosters and precious gold bars that I purchase through the piggy bank. I know King wants those boosters. I will reset the game. Thanks, Elsa.
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Where are the games listed?
Someone accidentally purchase from my Google pay account two times. I want refund
I want to change the speed of the game, however, the setting for that has disappeared. When the game is too fast is tends to freeze causing me to lose powers earned.
comprei 10 barras de ouro para ganhar 5 vidas e o jogo bugou e mesmo assim fizeram a cobrança. E perdir de fase, isso não é justo!! Porque sempre acontece esse bugs no jogo e o jogador que se prejudica. Se eu não tivesse comprado as barras beleza, mas comprei e no fim não o jogo bugou e não adiantou de nada!! Resolvam isso
Hi, I tried to sync my iPad today with my iPhone. My iPhone had reached over lvl 600 and my iPad lvl66. i saved my iPhone progress to a king account. Then I logged in with my iPad. It would not sync my progress across. I deleted both devices, reinstalled on iPhone and logged back in. It has reset my iPhone to lvl66 now. So…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
