I keep winning weekly game but I am not receiving anything for it.

Question

I keep winning weekly game level this week but I don’t seem to receive anything for it.

kiara_wael · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/2021818#Comment_2021818

Hi and Welcome to the King Community

Make sure updated your Apps and If you miss a reward from any other feature, please report this to our Player Support Team here,

The screen shots are from all stats features and there are no rewards given from those.

This thread since 2018, Please feel free make a new post

Thank you

FranCarol · Answer

I also have won 2 weekly game challenges and didn’t get my rewards.  I had double the amount of played games in the last gold bar challenge 10 minutes before it ended but had to walk away for a bit, when I came back, nothing.  There should be a place we can go to check who won these challenges.

Creative_Elsa · Answer

Hi @Melanie_Bowler which challenge are you referring to?  Are you aware that with these challenges that you have to wait until the challenge ends to see where you place on the leader board.  To qualify for the reward, you must have been
in the top 3 on the Leader Board at the exact
time when the challenge finished. 
It cannot be at any point during the event.   When it ends, you will be able to see where
you ranked and then the rewards will be paid out.  If you didn’t wait until the event ended,
then you might have been bumped down in the rankings by others who played to
the end.

In the future, please do a print screen showing that you were in one of the top 3 and then post it here as proof.