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I keep winning weekly game level this week but I don’t seem to receive anything for it.
Hi and Welcome to the King Community
Make sure updated your Apps and If you miss a reward from any other feature, please report this to our Player Support Team here,
The screen shots are from all stats features and there are no rewards given from those.
This thread since 2018, Please feel free make a new post
Thank you
I also have won 2 weekly game challenges and didn’t get my rewards. I had double the amount of played games in the last gold bar challenge 10 minutes before it ended but had to walk away for a bit, when I came back, nothing. There should be a place we can go to check who won these challenges.
To qualify for the reward, you must have been in the top 3 on the Leader Board at the exact time when the challenge finished. It cannot be at any point during the event. When it ends, you will be able to see where you ranked and then the rewards will be paid out. If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end.
In the future, please do a print screen showing that you were in one of the top 3 and then post it here as proof.
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how do I access my unwrapped info
Will I get back all the gold bars i spent to win the music challenge I didn't get the reward for?
I am on level 18022, and just won an episode race, but wasn’t given my gold bars. It shows in my information that I won, but the 25 gold bars aren’t there.
What is vanilla?
I collected all the tapes in the right timeframe but did not get my 300 goldbars. That feels real unfair. Is it still possible to get them? I earned them fairly.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
