Lost progress

Noodles66

i was on level 901 and now I’m back to beginning on candy crush saga.  Help!

_Elsa_

Hi @Noodles66,

Please follow the steps on this link to help you get your progress back:

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn't work, then please complete this contact form and they can manually get your progress back.  https://soporto.king.com/contact

Please make sure to play your game through Facebook or the Kingdom because they save your progress of the server.

Cezdiamond

Thanks @Elsa

I will move this thread to support too :-)