Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 2
On Windows 10 mobile, Go to Settings> System>
Storage> This Device> Temporary files> tap Temporary
files, then tap Remove files.
Follow this link to check what version you have: https://community.microsoftcasualgames.com/faqs/whats-this/
It should be 1.139.0.
Here is some information if you want to set up a Kingdom account: https://beta.care.king.com/candy-crush-soda-saga/support/faqs/360000117529/115004171069
Response from Facebook: There was an issue that occurred that affected all web games. A fix is being released and functionality should be restored shortly. Apologies for the inconvenience and thank you for your prompt reaching out to us!
https://community.king.com/en/blog/discussion/246665/remember-to-connect-to-the-kingdom/p1?new=1