Climb the beanstalk game

I have option to play the climb the beanstalk game, but the time until I can play again for free is 428854:36:19. How do I fix this glitch? Playing on a nook. 
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Comments

  • pingdkpingdk Posts: 11
    The beanstalk won't let me play, on either my phone or tablet.   It sits at 0 until next game all the time.
  • motmarzmotmarz Posts: 6
    edited December 2018
    I'm having the exact same issue. I cleared the cache and it still won't load. This is day 3
  • This is what mine says. I will never get a free play
  • motmarzmotmarz Posts: 6
    Mine won't load either
  • ElsaElsa Posts: 16,468 Superstar
    Hi @NannerS40, I am going to give you some directions that has worked for daily boosters so perhaps they will work for this too.  Calculate the number of days by dividing that number into 24 hours.  Then go to your settings and move your date ahead that number of days.  Close out the settings and open the game again to see if that worked.  Then go back into your settings and bring it back to the current date.  It has worked for the daily boosters but you're going to be the tester to see if it works for the beanstalk game too.  Please let me know if this works for you.
    You can find out more about our Superstars here

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    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
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  • NannerS40NannerS40 Posts: 4
    Well, I tried changing the date and now I have to wait over 9 million hours for my next life. Not sure if it worked for resetting the beanstalk game...
  • ElsaElsa Posts: 16,468 Superstar
    Something must be wrong with this challenge because mine doesn't seem to be working properly either.  I am going to keep my eyes posted here during the weekend to see if anyone else reports this.  It might be a new glitch starting.
    You can find out more about our Superstars here

    ********************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    ********************************************************
    Join us in..............................

  • motmarzmotmarz Posts: 6
    edited December 2018

    This is what I've been getting

  • ElsaElsa Posts: 16,468 Superstar
    Hi @motmarz, thank you for uploading the print screen.  I just checked mine and it said that I have a few hours left until I can play again.  I am going to keep my eyes open here during the day to see if anyone else reports it.  It might be a new glitch starting.
    You can find out more about our Superstars here

    ********************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    ********************************************************
    Join us in..............................

  • motmarzmotmarz Posts: 6
    edited December 2018
    Hi @Elsa. I think it's definitely a new clitch.The beanstalk challenge doesn't even show up in my "power ups" with the countdown clock to tell me how many hours I have left to play it. Now the buddy challenge isn't loading either 
  • ElsaElsa Posts: 16,468 Superstar
    Hi @motmarz I already forwarded your message to the Community Manager so she will check with the studio tomorrow to find out what's going on with the bean stalk.  

    Regarding the Dynamic Duo, it comes and goes on my game.  Today it loaded but yesterday it took a while for it to load.  I opened it up on my phone and then went to play another game on my iPad and finally it opened on my phone.
    You can find out more about our Superstars here

    ********************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    ********************************************************
    Join us in..............................

  • motmarzmotmarz Posts: 6
    Thank you @Elsa
  • kajalkajal Posts: 3
    I’m not able to see The beanstalk and also my award tab ☹️ What to do
  • kajalkajal Posts: 3
    I’m not able to see the beanstalk at all and also my award/reward tab is also missing ☹️☹️
  • ElsaElsa Posts: 16,468 Superstar
    Hi @kajal, I already forwarded this message to the Community Manager so she will see your comments too.
    You can find out more about our Superstars here

    ********************************************************
    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
    ********************************************************
    Join us in..............................

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