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Purchase glitched out

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Divvyd
Divvyd Posts: 1 Newbie
User id; 9052923585 
Bought the starter pack on candy crush saga, purchase went through, money has been deducted from my bank account and after the purchase finalized, the web page blanked out and i didnt receive the starter pack, even after refreshing and waiting 10 minutes, nothing appeared. 

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  • Joseph45
    Joseph45 Posts: 1,582 Level 5
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    Hello @Divvyd, and welcome to our sweet community! That’s a real shame😔 However, not to worry! The first thing to try would be to read and follow all instructions about this matter found within the “Help Center” embedded into the game. Follow the instructions in the graphics below:

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