Hi @Helen_Winfree, your game is shutting down because that level is requiring you to get a specific number for that order. This is the message that you got correct? On that particular level I believe that you had to collect 15 chocolate but you were only given 10 on the board. We all react to clearing the chocolate before it grows but with this level if you do that then there is no way for it to continue to grow because no new chocolate is going to appear. That is why you got the message - you didn't collect the entire order which was for 15 chocolate.
Hi @Helen_Winfree, your game is shutting down because that level is requiring you to get a specific number for that order. This is the message that you got correct? On that particular level I believe that you had to collect 15 chocolate but you were only given 10 on the board. We all react to clearing the chocolate before it grows but with this level if you do that then there is no way for it to continue to grow because no new chocolate is going to appear. That is why you got the message - you didn't collect the entire order which was for 15 chocolate.
Believe me @Helan_Winfree I had no idea what it was the first time I saw it. I had to ask the Community Manager to find out what it mean. Now if anyone else in this community writes about it, you can answer them!