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Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars. If they were purchased boosters then I can give you a link below to write them saying that you lost your purchased boosters. They were boosters won as rewards King does not reimburse you for those. I would suggest, if you still have your old phone to continue playing the game there and use up those boosters and then go back to the new phone and if you were playing through Facebook or the Kingdom then your new progress will be there.
Here is the link to write if they were purchased boosters:
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase#latest
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Why can't I see my achievements? Why haven't they arrived yet? What happened?
Unfortunately, following a glitch, 114 gold bars disappeared in order for some help to be bought but I didn't initiate that action. What is more, neither the help nor the gold are available for me now. What should I do?
كيف احصل على الذهب في اللعبة
I'm not seeing any ads while playing games on my account.
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
