Boosters gone

smiffy3365s

my daughter deleted the game 
i downloaded again logged into Facebook 
and all my boosters have disappeared 
i had a lot of them!

firebombmarkus

Hi @smiffy3365s and welcome to our adorable Community 😊 I am sorry to hear this happened to you. I understand the frustration cause it happened to me a long time ago when I didn't know some facts. Actually, boosters we collect are stored on our device's memory, not on King's servers. This way we can reach them even when we are online. If you uninstall or reinstall the game or change the device, unfortunately the boosters will ne gone. That's why it is not recommended to store a lot of boosters in your game, it's better if you just use them while you are playing. You can read more about it here https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters

I hope this will help you to understand what happened. I know it is frustrating first time but it is useful to know for the next time this situation occurs.

Have a wonderful day 🤗