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Someone who is playing Candy Crush is using my profile picture. Please help.
AliceFromOhio
Posts: 3
Level 1
I am playing one of the Collectiom Contest and when looking at the rankings, I noticed that someone in the rankings is using my profile picture. There is no name next to it. I am concerned that someone has taken my fb identity. Please help.
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Answers
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Hi @AliceFromOhio and welcome to our adorable Community 😊 Are you still having problems with this? It might be just a glitch. For beginning try to clear game cache and after that log your game out from Facebook and then log in again. I hope this will help you. Have a wonderful day 🤗0
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Hi @AliceFromOhio and thanks @firebombmarkus for your help. This is what a Superstar found out about this a while ago:
“When your connection is slow or you are disconnected, the game just recycles a few profile pics that it has saved in the game cache. They have not 'stolen' the pics or anything like that, it is just the game substituting the few pics it has saved when they are not all there.”
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Thanks for informing us @Elsa I really hope this will resolve @AliceFromOhio 's doubts 😊0
