Watch for free life missing - lost boosts on reinstall

bellatinks

So my hubby is lower on levels than me but has the option to watch as for free life. After reading up I reinstalled the app however not only did I still not get the free life watch option I now lost all my boosts I have worked so hard to get. 

Please help!!!!

_Elsa_

Hi @bellatinks, not everyone has received this ad to get a free booster and it has a glitch so I'm not sure when it will be fixed.  Please read about the events and why some people have them and others don't to help you understand this better.

https://community.king.com/en/candy-crush-saga/discussion/246202/where-can-i-get-my-events#latest

Unfortunately, when you play the game on a mobile device the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.