My cc game has disappeared off my phone

keekee1keekee1 Posts: 9
I opened cc on my phone as usual but it had disappeared?? I got another cc but it was starting from upset over this as im disabled and love cc..keeps me sane..thank you

Best Answers


  • keekee1keekee1 Posts: 9
    Sorry..i meant to say cc had disappeared.
  • ElsaElsa Posts: 19,066 Superstar
    Hi @keekee1, are you saying that the game disappeared or your progress?
    You can find out more about our Superstars here

    ❤️  Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.

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