Pre-game boosters locked

bulky68

I have trawled the internet and am convinced that I'm the only person in the world with this problem. The problem is I don't have access to my pre-game boosters. It happened for no apparent reason.  As you can see from the attached picture the 3 boosters have a blue cover over them and they can't be used. Does anyone have any ideas how to unlock them. I've tried everything. Thanks. 

firebombmarkus

Hi @bulky68 and welcome to our adorable Community 😊 I am sorry this happened to you. It's quite unusual, I didn't hear of any issue like this. Did you try to clear the cache of the game?

bulky68

Yes I have. I've tried everything. 

firebombmarkus

@bulky68 Ok, can you please check if your game is updated to the latest version? It should be 1.142.0.4

bulky68

I did have the current version. I've actually installed an older version of CC and the boosters are now available?  Go  figure.  Thanks for your help anyway. 

firebombmarkus

@bulky68 Really? Well, it's great that it is solved now. Enjoy crashing and have a great evening 🍭