ads are not playing

Amandafh12

Hello. The videos for Phase Pass ads are not playing. The screen is all black. I would like to know how to resolve this problem.

_Elsa_

Hi @Amandafh12, the studio is aware of this glitch and they are trying to resolve it.  So please be patient and hopefully they will find a resolution soon.

In the meantime, have you ever played the Sugar Drop challenge.  You can win up to 13 free boosters every 8 hours.  Why wait for the videos to work when you can get a lot more from this challenge.  You can read more about it here: 

https://community.king.com/en/candy-crush-saga/discussion/250570/superstar-information-post-have-you-ever-tried-the-sugar-drop-challenge