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How I recover my lives and boosters acumulated

lorenasf80

I have install another time the candy and I lost my lives and boosters acumulated...how can I recover these????

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PummyRaj

Hello again @lorenasf80,

I am very sorry to say that, we will loose all the boosters & accumulated lives when we change our mobile device OR reinstall the game App. The King Team will not be able to reimburse them unless they are bought!!

Have a nice day!

** Good Morning @Elsa

it is OK. I was writing this message when you posted it

Creative_Elsa

Hi @Pummy_Raj, I hope that you don't mind me jumping in to help this player too. I think I have an idea of what might be happening.

@lorenasf80 are you playing the game on a mobile device? I f so, please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost. For this reason, we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.

Please let me know if it's not the above and give more details of what happened to your game?

All comments

lorenasf80

Pummy_Raj dijo:

Hola, @ lorenasf80.

Bienvenido a la comunidad de King, donde puedes buscar respuestas / sugerencias en cualquiera de las secciones de los juegos de King Y compartir cualquiera de tus consejos e ideas con otros

Lamento decir que no hay problema. ! ¿Reinstalando tu juego de Candy Crush Saga y perdiste todos tus refuerzos en este procedimiento?

¿Por qué? De todos los refuerzos O todos son los que recibieron como "refuerzo diario" o por wi Pummy_Raj dijo:

Hola, @ lorenasf80.

Bienvenido a la comunidad de King, donde puedes buscar respuestas / sugerencias en cualquiera de las secciones de los juegos de King Y compartir cualquiera de tus consejos e ideas con otros

Lamento decir que no hay problema. ! ¿Reinstalando tu juego de Candy Crush Saga y perdiste todos tus refuerzos en este procedimiento?

¿Comprender alguno de esos refuerzos O todos los que recibí como "refuerzo diario" o al ganar algunos eventos?

** Por favor, responda haciendo clic en la "Cita" a continuación de mi publicación O toque en el cuadro "Escriba su comentario": +1:

nning algunos eventos?

** Por favor, responda haciendo clic en "Cita" a continuación de mi publicación O toque en el cuadro "Escriba su comentario": +1:

Pummy_Raj dijo:

Hola, @ lorenasf80.

Bienvenido a la comunidad de King, donde puedes buscar respuestas / sugerencias en cualquiera de las secciones de los juegos de King Y compartir cualquiera de tus consejos e ideas con otros

Lamento decir que no hay problema. ! ¿Reinstalando tu juego de Candy Crush Saga y perdiste todos tus refuerzos en este procedimiento?

¿Comprender alguno de esos refuerzos O todos los que recibí como "refuerzo diario" o al ganar algunos eventos?

** Por favor, responda haciendo clic en la "Cita" a continuación de mi publicación O toque en el cuadro "Escriba su comentario": +1:

Pummy_Raj dijo:

Hola, @ lorenasf80.

Bienvenido a la comunidad de King, donde puedes buscar respuestas / sugerencias en cualquiera de las secciones de los juegos de King Y compartir cualquiera de tus consejos e ideas con otros

Lamento decir que no hay problema. ! ¿Reinstalando tu juego de Candy Crush Saga y perdiste todos tus refuerzos en este procedimiento?

¿Cuántos son esos refuerzos

?

Por favor, responda haciendo clic en la "Cita" a continuación para Mi publicación O toque en el cuadro "Escriba su comentario": +1:

Pummy_Raj dijo:

Hola, @ lorenasf80.

Bienvenido a la comunidad de King, donde puedes buscar respuestas / sugerencias en cualquiera de las secciones de los juegos de King Y compartir cualquiera de tus consejos e ideas con otros

Lamento decir que no hay problema. ! ¿Reinstalando tu juego de Candy Crush Saga y perdiste todos tus refuerzos en este procedimiento?

¿Comprender alguno de esos refuerzos O todos los que recibí como "refuerzo diario" o al ganar algunos eventos?
Recibí la cantidad de refuerzos diarios y las vidas que mis amigos me dieron

** Por favor, responda haciendo clic en la "Cita" que aparece a continuación en mi publicación O toque en el cuadro "Escriba su comentario": +1:

Creative_Elsa

You are welcome!

lorenasf80

Ohhh muchísimas gracias por la respuesta... Si es exactamente lo que me paso....muchas gracias!!!!

PummyRaj

it is OK. I was writing this message when you posted it

Creative_Elsa

Hi @Pummy_Raj, I hope that you don't mind me jumping in to help this player too. I think I have an idea of what might be happening.

Please let me know if it's not the above and give more details of what happened to your game?

lorenasf80

Pummy_Raj said:

Hello @lorenasf80,

Welcome to the King Community, where you can seek answers/ suggestions in any of the King games sections AND share any of your tips & ideas with others

I am sorry to say that I could not understand the issue correctly!! Did you reinstall your Candy Crush Saga game and lost all your Boosters in this procedure?

Did you buy any of those boosters OR all are the ones you received as "Daily booster" or by wiPummy_Raj said:

Hello @lorenasf80,

Welcome to the King Community, where you can seek answers/ suggestions in any of the King games sections AND share any of your tips & ideas with others

I am sorry to say that I could not understand the issue correctly!! Did you reinstall your Candy Crush Saga game and lost all your Boosters in this procedure?

Did you buy any of those boosters OR all are the ones you received as "Daily booster" or by winning some events?

** Please reply by clicking on the "Quote" below to my post OR tap on "Type your Comment" box

nning some events?

** Please reply by clicking on the "Quote" below to my post OR tap on "Type your Comment" box

Pummy_Raj said:

Hello @lorenasf80,

Welcome to the King Community, where you can seek answers/ suggestions in any of the King games sections AND share any of your tips & ideas with others

I am sorry to say that I could not understand the issue correctly!! Did you reinstall your Candy Crush Saga game and lost all your Boosters in this procedure?

Did you buy any of those boosters OR all are the ones you received as "Daily booster" or by winning some events?

** Please reply by clicking on the "Quote" below to my post OR tap on "Type your Comment" box

Pummy_Raj said:

Hello @lorenasf80,

Welcome to the King Community, where you can seek answers/ suggestions in any of the King games sections AND share any of your tips & ideas with others

I am sorry to say that I could not understand the issue correctly!! Did you reinstall your Candy Crush Saga game and lost all your Boosters in this procedure?

Did you buy any of those boosters OR all are the ones you received as "Daily booster" or by winning some events

I had these boosters of daily boosters and the lives of muy friends

** Please reply by clicking on the "Quote" below to my post OR tap on "Type your Comment" box

Pummy_Raj said:

Hello @lorenasf80,

Welcome to the King Community, where you can seek answers/ suggestions in any of the King games sections AND share any of your tips & ideas with others

I am sorry to say that I could not understand the issue correctly!! Did you reinstall your Candy Crush Saga game and lost all your Boosters in this procedure?

Did you buy any of those boosters OR all are the ones you received as "Daily booster" or by winning some events?
I had the bossters of daily boosters and the lives muy firiends give me

** Please reply by clicking on the "Quote" below to my post OR tap on "Type your Comment" box

lorenasf80

I had these boosters of daily boosters and the lives muy friends give me

PummyRaj

Hello @lorenasf80,

Welcome to the King Community, where you can seek answers/ suggestions in any of the King games sections AND share any of your tips & ideas with others

I am sorry to say that I could not understand the issue correctly!! Did you reinstall your Candy Crush Saga game and lost all your Boosters in this procedure?

Did you buy any of those boosters OR all are the ones you received as "Daily booster" or by winning some events?

** Please reply by clicking on the "Quote" below to my post OR tap on "Type your Comment" box