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Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
Sadly, we cannot restore progress in the community due to data protection issues.Ā Please follow the steps on here to help you get your progress back.Ā https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back#latest
If the troubleshooting doesnāt work, then I am going to ask you to please complete a contact form and they can manually add it back for you.Ā But first you need to get your user ID # :Ā Ā https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest
Once you have the number, please complete the contact form from this link:Ā https://soporto.king.com/contact
Make sure to use this topic and subtopic.
Regarding the daily spinning wheel.Ā Get your progress going on your new iPad and then let's see if you still need help with the wheel.
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When a Kohls ad pops up I cannot close it (the reward granted button comes up but no way to close it...its dead screen there)and have to back out...thus loosing any gold bars I should have received. I have a Samsung Play phone it's newer and also happened on my Samsung Note 9. I have lost hundreds of gold bars, and nowā¦
Hi my wife is connected but my game doesn't open completely
8599
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
9606 is not dispensing gummi dragons and needs to be reset. I have done everything I can on my side. Please help.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
