You know at the end of the game, you are prompted to watch a video to get a free spin.

teddaye

Well mine stopped working.   It acts like its going to work, but it freezes with an x in the top right hand corner.

PummyRaj

Hello @teddaye,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions in any King Games' Sections

I am sorry to hear that you are having this issue on your game!!  Do not worry... you are not alone.. many other players are also having this issue.  The Community Team is aware about it and the Kind Studio team are working for a resolution.  I am adding that thread link here for your reference.  Also, please bookmark it to receive ANY Updates 
https://community.king.com/en/candy-crush-saga/discussion/247481/watch-ads-aren-t-working-in-my-iphone-x-anymore/p1 

**  If you happen to see a special notification from King about a Survey, please do participate in it.  They are asking for our input with regards to the Ads for free boosters.

**  TO reply back, please tap on "Type your Comment" box located below OR by tagging me with @ and my name, just like how I wrote your name above

Hoping for the best and have a nice day/evening