There are more ways to contact support?

jenny00 · February 2019

There are more ways to contact support? I sent an e-mail but the answer is standard and nobody answered me in the discussion

PummyRaj · February 2019

Hello @jenny00,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions in any King Game Sections

TO answer your Question, you can contact the "King Support" from this below link OR from the "Customer Care" link on your phone "Settings" icon. https://soporto.king.com/contact

Usually, when we contact "King Support Team", we do receive an automated email from them which is like an acknowledgement to let us know that they have received our message. But, most of the times, it takes from 3 to 5 days for an actual person to respond to us, as there might be a big pile of messages they might have to take care of. You might be aware that there are many players that play King Games and many people send them message through those 2 ways.

Is there anything I can help with? I can try my best if it pertains to Candy Crush game!! Please let me know

** TO reply, please tag me with @ and my name, just like how I wrote your name above. As soon as you write @ and start writing my name, you will get auto suggestions. You can click on that suggestion to address me.

Looking forward to assist you. Have a nice day/evening