Account charges but did not receive my order

juncmg3340

Hey I just want the stuff I ordered I paid $9.99 for the golden ticket package but never received the stuff because the internet cut out after the payment was accepted 

PummyRaj

Hello @juncmg3340,

A Warm Welcome to the King Community, where you can seek Answers / Suggestions from your fellow players in any King Games' Sections

I am sorry to hear that you are having this issue with your purchase   Please follow this link to request for Refund or to retrieve your purchased items https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase

Please select the choice that fits perfectly with your device.  If you are selecting King.Com, while filling up the form, please make sure to select "SUB-Topic" also after filling the "Topic" with the option "Problems with Purchase".

**  If you need to clarify anything, please write back by tagging me with @ and my name (without space), just like how I wrote your name above

Hoping for the Best!  Have a nice day/evening

TarshaM

I've paid for a Golden ticket and I did not receive my prizes that it offered