Syncing between Facebook and Kingdom

jayney71jayney71 Posts: 22 ✭✭
edited February 20 in Support
Hi

I've always played Candy Crush on my phone by logging in with Facebook just before Christmas there was a problem....  it wouldn't let me log in and kept telling me "log in with Facebook cancelled". I asked about this on the King Community and eventually someone told me that this was a known problem and Facebook would be fixing it shortly.

Nothing seemed to be happening so I tried playing via the Kingdom... which eventually worked (long story).

Now it seems that the problem with Facebook log in has been fixed but when I play it takes me to the level I was on before I started playing via the Kingdom... all my progress I've made via the Kingdom has been lost when I try playing with my Facebook log in.

Please can someone tell me how to sync my progress?
Many thanks
Jayne






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