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App restarts when I switch apps mid-game

GratefulDad
GratefulDad Posts: 1

Level 1

Anyone notice when you're playing a level and then have to switch apps (for me it's usually to respond to a text), when I switch back over to Candy Crush it will restart the app and make me start the level over while also taking away a life. Seems like sometimes it happens and sometimes it doesn't. Weirdly, it happens a lot when Im doing well on a level, but not when I'm doing poorly. This is a really frustrating problem that needs to be addressed. 

Comments

  • _Elsa_
    _Elsa_ Posts: 37,020
    Hi @GratefulDad, I think what is happening is if you are in the middle of a level and switch to text, the game thinks you quit so it starts you again.  Also I read here not too long ago that if you close out the game before it has a chance to register that you just cleared the level, when you reopen the game the level will show that you never played it.

Hey! Would you like to give us your opinion?