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A minor made chargers to my Credit card. On Candy Crush this been happening for 2 weeks how was this
Answers
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hello @shirley1960through this messages, I welcome you to the king community. and i am trying to help you. check here if any wrong purchase https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase
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Hello @shirley1960, A Warm Welcome to the Candy Crush Section of our friendly King Community
I am sorry to say that I am confused with the issue you are having
You said "A minor made charges"!! Was it your sibling or your kid? May be you could ask them "not to purchase items" while playing OR erase the Credit Card info from the device!!
Second part I would like to clear with you -- what did you mean by "This is happening for 2 weeks"? Is your credit card being charged without your knowledge? If you can provide more details, I could probably assist you further
For all inquiries with regards to Refund, please go to this website https://soporto.king.com/contact
While filling the form, please select "Problems with Purchase" for Topic, AND for Sub-Topic, select "Accidental Purchase".
** TO reply back, please tap on "Type your Comment" box located below and please tag me with @ and my name (no space in between), so that I can receive notification about your reply
Thank you and looking forward to assist you further
