Hello everyone! Sorry for the confusion if you are referring to the Paradise Bay campaign please make sure that you have your Paradise Bay game ID ready.
Then please go to the in game Help Centre for the game that you wish to be compensated. For example in Candy Crush Saga you will find this by going to the pink "settings" cog and then the green "settings" cog and selecting "Help Center"
Once you have reached the Help Center click on any article and scroll to the bottom and select "Contact Us"
When contacting us make sure that you select the game Paradise Bay and then a ticket will be created for you :-)
Hi @clm813 - welcome to our friendly community!! If you won an event but did not get your prizes I believe you need to contact support directly at the below link
To receive the Gold Bars — you will have to go to the game in which you would prefer the 200 Gold Bars —-> then Click on the “Settings” menu —-> then click on “Customercare” —->. There you will have to enter the info you gave above. I am attaching few screenshots for your understanding....
** After selecting “Customer Care”, you should see this screen 👇👇👇
👆👆👆 this is where you will have to write the details....
Please let me know if you need further help with regard.... to write to me back, tap on “Type your Comment” box located below, then tag me with @ and my name (no space in between), so that I can receive a notification about your reply.
All the very best to all of you. Keep having fun in your games 👍👍
Thank you @Foley1362 for tagging me. Please keep an eye for more of these posts and let me know. Thanks a lot 🤗
Hello everyone! Sorry for the confusion if you are referring to the Paradise Bay campaign please make sure that you have your Paradise Bay game ID ready.
Then please go to the in game Help Centre for the game that you wish to be compensated. For example in Candy Crush Saga you will find this by going to the pink "settings" cog and then the green "settings" cog and selecting "Help Center"
Once you have reached the Help Center click on any article and scroll to the bottom and select "Contact Us"
When contacting us make sure that you select the game Paradise Bay and then a ticket will be created for you :-)