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empty build a bot on Mondays
AnnaErrington
Posts: 25 Pro Player 👑
in Support
On behalf of many of my fellow candy crushers and myself. Our full build a bots from the weekend and previous week goes empty on Monday morning. Please fix this. If we filled it with passing our levels we would appreciate to start with a full bot when the new release occurs on Wednesday
Answers
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@Cezdiamond - excellent! I truly hope that is true. Just one question: how do I get back the approximately 200 purchased gold bars I used over 60 levels to make sure I did not lose the bot? The bot was emptied anyway so I used the money for no reason. Effectively, King stole it and defrauded me.
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@mlae we are still looking into options around this at the moment. At present I believe it is only the current levels.
@SagaR I am really sorry about this, as I understand you received the Gold Bars and used them to progress through these levels? The Bot is an added feature and can be tested, or removed at any time. So I am sorry I do not think we can refund these Gold Bars for this reason.
However, we actually do not handle payments in the Community, and should you wish to speak with someone further please see our Blog here with a guide at the bottom as to who you need to contact.
Thanks!
