Lost my levels

crushcandy

Hello yesterday I played 2308 now I update game but level delete.rank my picture out help please,no sms why

Sukanta_Biswas

hello @crushcandy

please check your facebook first then send me feedback 

crushcandy

No my facebook has block 3 month byr yesterday I was profile picture 

Sukanta_Biswas

hello @crushcandy
thank you for your feedback. am seen that you has last synced your progress, when you was on level 688. your game progress not synced due to facebook blocked.Try to log in again to facebook. and see here how to save progress
https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved-please-read-before-posting#latest
have a good day

crushcandy

Ok my facebook oky.how connect ?

Sukanta_Biswas

hello @crushcandy thank you for your feedback 
install this app on your phone 
https://play.google.com/store/apps/details?id=com.facebook.katana
then login with your id that you use for this game. restart your phone > open game > save your progress.

send me feedback  

crushcandy

Thanks it's works @Sukanta_Biswas my no lives now much 

Sukanta_Biswas

wow @crushcandy great