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Stop notifications from Candy Crush

renatehandke
renatehandke Posts: 6

Level 2

Hi,

I've tried everything to get candy crush to stop sending me annoying messages.  On my computer, I've logged in to FB and gone into security and apps to try turn off notifications there but Candy crush is not listed as an app so I can't do it there - I've turned off all notifications anyway on FB.  On my phone I've gone into my app settings and turned off notifications there but the next day the tick that I removed appears again.  I really am getting quite fed up with it.  I like the game but without all the ding ding every morning on my phone.  Please help.

Thanks

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello @renatehandke

    Through this messages, I welcome you to the king community. and i am trying to help you.
    If you want to turn it off here's how to do it:
    1. Open your Facebook app, tap 'menu' and tap into the Facebook settings.
    2. Scroll down to the bottom of the list, under 'Advanced Notification Settings' you should see an option to uncheck 'Ongoing notifications'
    3. Uncheck and that should stop the ongoing notifications.


    I hope your problem will be solve, have a good day 
  • Khaos
    Khaos Posts: 523
    @renatehandke are you using an Android phone? In the phone settings for notifications for apps, find candy crush and you can block and turn the sound off if you still want the notification.
  • renatehandke
    renatehandke Posts: 6

    Level 2

    Hi

    Thanks for the comments. I appreciate it but I've done that.   On my android phone in settings under canst crush I untying notifications but the next day I go back in it's ticked again.   Here are screen shots


  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    hello @renatehandke
    The problem remains because you checked the wrong places. do it step by step, your problem will be 100% solve.
    • Facebook setting >
    • Notifications >
    • App requests and activity
    • Candy crush saga
    • Off


    Have a good day  :)

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