I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻
Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
If you received AD that mean you are now under the testing group.
Promotion allocation is random, and so king unable to off /reset the active promotions for specific players. Sorry for the inconvenience. thank you for understand, have a good day