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Level 4473 bugged and didn't end

Aernath
Aernath Posts: 2

Level 1

edited April 2019 in Support
Hello, 

I discovered a bug at Level 4473:

I used a hand and a hammer to break the last wall to drop the last cherry and it worked but cherry counter didn't turn and level didn't end.

Here's the situation in screenshot.
My account is linked to:
raenthar@gmail.com

You can check there and hopefully compensate.
Thanks in advance ^^

~ Görkem "Aernath" Nurata

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932
    hello @Aernath

    We are very pleased that you have joined our king community.🙏🏻 Here i am, trying to help you.
    This is not your game problem. basically we facing this type problem for old android device error. but don't worries, i am trying to resolve. here some tips, check please,

    Tip 1. Check your app update
    App developers are giving their best to deliver a great experience to the users, which is why they are constantly working on improvements. If users complain about the issue, including freezing and crashing, developers will fix it with an update. 
    That is why it is essential to regularly update all your apps or at least the ones you use daily.

    Tip 2.Update the device software
    If there is a software glitch, you can get rid of it by installing the latest software version. A new version will improve the overall performance of your device and its security and it will also bring bug fixes. If you didn’t enable automatic updates on your device,.
     
    Tip 3. Restart Your Device
    You can always try to restart your device when you meet any device problem. Press and hold the power button and tap Restart option. It can help you close all the apps running in the background and make space for you to run the wanted apps.

    Tip 4. Clear App Cache
    It will help you delete the unnecessary app cache that causes the crash. Go to Settings > Apps/Application manager > Choose the app candy crush saga > Tap Clear cache option.(android)

    Tip 5. Free Up Storage Space
    To make enough room for the wanted apps, there are two options: delete files from device or move the files to SD card. You can remove some useless apps, old photos, videos and songs to free up space. Or move unnecessary apps to SD card: go Settings > Apps or Application manager > select one app > choose Move to SD card option.

    Tip 6. Make Sure Stable Internet Connection
    The slow or unstable network connection can also lead to app crashes,

    Give me feedback after testing the causes.
  • Tina-42
    Tina-42 Posts: 50

    Level 3

    Level 4473 is nothing like the video by any means.they need to fix immediately.tires of all the bs with this game lately!!!!!!!
  • Maybe you're seeing an old vid, try this one.
    And fill up the booster bot/space dash thing, use boosters if necessary (if you've got 'em); yada-yada-yada...
  • jenzie10
    jenzie10 Posts: 1

    Level 1

    I have the same issue. I also have a screenshot. Game is updated to latest version, and I’m playing on iOS not android.

Hey! Would you like to give us your opinion?