Wheel problems!

Never had a problem until now. Not getting gist when I spin the wheel.

Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 3,569 Legend
    Hello @specialangel1969

    I just wanted to drop you a quick message to say thank you for joining the King community forum ๐Ÿ™๐Ÿป

    The King is working every second to improve the game.They are solving the problem of games to entertain us, with something new. So we're all facing some problems but some different. The award is not available even though some events are running. These are not your game's problems, temporary bad luck. I hope you understand, So keep a little patience.
    Hopefully they will solve most problem very soon. Thank you for understanding.


    Winning is great, sure, but if you are really going to do something in life, the secret is learning how to lose. Nobody goes undefeated all the time. If you can pick up after a crushing defeat, and go on to win again, you are going to be a champion someday. ๐Ÿ™๐ŸŽฎ
  • ElsaElsa Posts: 16,031 Superstar

    Chances are you are not getting anything because you are either playing the game on king.com which is the old version using Flash, or if you are on Facebook your game might have gone back to the old version.  You can try to fix this by following this blog:  https://community.king.com/en/candy-crush-saga/discussion/255530/not-getting-your-rewards-daily-spinning-wheel-not-giving-you-the-prizes/p1?new=1


    You can find out more about our Superstars here

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    Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.
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