No rewards for winning weekly #1 spot?!

Skye235Skye235 Posts: 7 Newbie
This is the second week that I’m in the top 3 weekly race, I was #1 the last one and I’m not receiving the rewards for it?! It usually has a mini sting of the top 3 players racing, etc. And then you receive your rewards. Nothing. Any fixes for this glitch? 

Answers

  • CinBinCinBin Posts: 0 Newbie
    I keep spending money on boosters and finished in top 3 of weekly race... where is my prize???
  • Hey! Would you like to give us your opinion?

  • Sukanta_BiswasSukanta_Biswas Posts: 19,824 Candy Moderator
    Hello @Skye235

    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
    If you not received weekly race that mean you are now not under the testing group.

    However, This may be a problem for another reason, though I'm not sure  B)
    There have been some problems in the game since last few days. 
    Reason is King team working on game studio, for the solution of previous problems. Not Only you, that many people have faced different problems.
    Keep a little patience. Hopefully it will be resolved after the next update, although I can not tell the exact date.
    Thank you for understand. Have a good day  :)

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

  • Sukanta_BiswasSukanta_Biswas Posts: 19,824 Candy Moderator
    Hello @CinBin

    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.
    If you not received weekly race that mean you are now not under the testing group
    Read here https://community.king.com/en/blog/discussion/234706/where-are-my-in-game-challenges#latest.

    However, This may be a problem for another reason, though I'm not sure  B)
    There have been some problems in the game since last few days. 
    Reason is King team working on game studio, for the solution of previous problems. Not Only you, that many people have faced different problems.
    Keep a little patience. Hopefully it will be resolved after the next update, although I can not tell the exact date.
    1. Thank you for understand. Have a good day :)

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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