Sign Up!

New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

unable to log in through facebook

Susan_S
Susan_S Posts: 39

Level 3

playing candy crush on ipad using app.  went in today and was not signed in, when i tried to go in it ask to connect through facebook  would only give me the option to log in through my sons facebook account, now it is only connecting to my sons account   I am not able to log in through my facebook account and when connecting through the app it takes me to my sons account

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello @Susan_S
     
    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻


    The new game is automatically connected to Facebook. App will accept data from the Facebook that you have logged in on your device. If you want to connect game with your facebook, then on this device log in your Facebook account. 
    Please see this step https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-back#latest



  • mercerik
    mercerik Posts: 3,617
    @Susan_S

    Hi Susan! Welcome to King Community!

    Being logged-out or disconnected from Facebook is not uncommon to Candy Crush Saga and even on Soda Saga. I am the only one playing Candy Crush in my household and not sharing my devices with my son and yet there were times when I have to re-log-in. 

    Did your son logged you out of your account and logged-in on his to play the game?

    Please let me know!

    Thanks!

Hey! Would you like to give us your opinion?