We are very pleased that you have joined our king community. Here i am, trying to help you.🙏🏻
To bring the candy out from the Crystal candy, another candy must be dragged there. You can not out the candy directly from crystal case. According to the picture, the red candy must be dragged into the crystal case, where there is a green candy. follow my yellow arrow.
I hope I was able to provide some clarity for you, and if there is any other question or concern that I could assist you with, please do not hesitate to reach back out to me! Have a good day