What's going on in level 4846

Mim_

I open the game and it says OOPS!. I haven't even done anything and if it doesn't do that, then I am at a loss as how to play it. It's ridiculous. I think it says oops! when you start with licorice allsorts. No video to show you either.

Sukanta_Biswas

Hello @Mim_
You using an old version. Update your app first. this problem already solved 
Check current updated version 1.1510.1.0

Mim_

I have no idea how to do that on my Lap Top

Mim_

Or my PC

Mim_

I play through my king account not face book

Sukanta_Biswas

@Mim_
Open Microsoft store > Click three dot's > Download & updates > Candy Crush Saga > Update
Follow picture below.


You can update by click this link https://www.microsoft.com/store/productId/9NBLGGH18846

Mim_

I'll try it thank you

Mim_

I have done this and I have have the updated version. So now what?So

Sukanta_Biswas

@Mim_

Mim_

This is frustrating now. I don't know why you sent me that. I have checked my PC Laptop and Android. I had the new versioon May 21st. I am up to date yet I cannot play the level. Who can I ask to find the answer I need. I have done everything you have asked

Sukanta_Biswas

@Mim_
yes your app was updated. now restart your laptop and try to play.