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Gold bars

Michael_Rice
Michael_Rice Posts: 9

Level 2
in Support
how do I get my gold bars restored I won a race to the chequered flag about may3rd and was awarded gold bars stayed up late to be the winner ,a while later they vanished stolen I didn’t spend them .I have been contacting King every day since about that and other issue and getting nowhere I do not intend to play until it has been sorted .Please can you help 
yours hopefully M Rice

Best Answer

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,884
    Answer ✓
    Hi @Michael_Rice! I have sent you a message regarding your purchases - you'll find the inbox from the top right corner. :+1:


Answers

  • Jelly_Jenny
    Jelly_Jenny Posts: 1,884
    Answer ✓
    Hi @Michael_Rice! I have sent you a message regarding your purchases - you'll find the inbox from the top right corner. :+1:


  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Hello @Michael_Rice

    I just wanted to drop you a quick message to say thank you for joining the King community forum 🙏🏻

    We are sorry for this incident. But do not worry. Our King Moderator @Jelly Jenny could communicate with you and tell you what was wrong.
    However, She will want your game id to be tested. Find out how to get your game id https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it#latest

    If you need help at any time, please contact me by replying to this message. Similarly, if you ever have any questions then please do not hesitate to send me a message or posting on category.
    have a good day 
  • Trishaagreen
    Trishaagreen Posts: 1

    Level 1
    Hello I was playing my game and I accidentally pressed the FB button and it stole all my gold bars now I have only one? How can I get my gold bars back? 
  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,928
    Trishaagreen said:
    Hello I was playing my game and I accidentally pressed the FB button and it stole all my gold bars now I have only one? How can I get my gold bars back? 
    Clicking on the Facebook icon can not ruin your Gold bars. See again you bought Boosters by Gold bars.
  • leanne272
    leanne272 Posts: 4

    Level 1
    Over the last few weeks I've been winning gold bars like you and after a day or two they disappear. Have had no answers to why. I'm not wasting any more of my boosters to finish levels quickly like that again as it's pointless. We're trying to get gold bars and then they disappear aaarrrrr
  • mikestewart
    mikestewart Posts: 17

    Level 2
    Over past week I have won 11 gold bars but none have been credited to me. I won a challenge race and you said I won 5 gold bars and none was given to me. Why can't this be fixed

Hey! Would you like to give us your opinion?

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