Support

Support

Sign Up!

Skip to end of Carousel
4 Slides on display, initial Slide 1 of 4
End of Carousel

No video

Posts: 43

Level 3

I didn’t get any videos today for boosters 

Welcome!

It looks like you're new here. Sign in or register to get started.

Answers

  • Posts: 2,741
    Hello, @Amy_Clyne! You've probably exhausted your supply of videos. Sometimes when I watch a lot of videos I won't get any more for a few hours. If this problem persists, please let me know. 
    P.S. If this post answered your question, please click the "yes" button on this post when it asks "Did this answer the question?
  • Posts: 3,617
    @Amy_Clyne

    Hi Amy! What device are you using to Play Candy Crush Saga?

    The "Watch A Video, Get A Booster" with a Purple Play Button only appears on Mobile Devices like iPhone. I don't get them on Windows 10 App or on Facebook App. I noticed that they appear usually when I explore features like the Dynamic Duo or Build-A-Bot Challenge. When it appears, you get this game after game for a certain amount of time for as long as you don't close the app. If you do, it is not going to be there when you come back. You'll have to explore again. If you are lucky, you'll get it back again.

    Hope this info answers your question! Please let me know if you have other concerns!

    Thanks!
  • Posts: 43

    Level 3

    I play on my iPad,  and explored build a bot and dynamic duo, still no video. I’m not going to play until I get the videos so I can get boosters.
  • Posts: 523
    edited May 2019
    @Amy_Clyne you might be out of the test group that had the videos. We all have different versions of the game. One group will have a feature for a certain time and another group will have a different feature. 
  • Posts: 43

    Level 3

    Khaos said:
    @Amy_Clyne you might be out of the test group that had the videos. We all have different versions of the game. One group will have a feature for a certain time and another group will have a different feature. 

  • Posts: 43

    Level 3

    I guess they think I will pay for boosters, I won’t, so if I can’t get boosters to help me, I will stop playing.Type your comment
  • Posts: 523
    @Amy_Clyne I now have the option to watch a video for an extra spin win I lose a level. If you are in the group that is out of the video for a booster, you should be getting a a new feature soon.
  • Posts: 43

    Level 3

    Khaos said:
    @Amy_Clyne I now have the option to watch a video for an extra spin win I lose a level. If you are in the group that is out of the video for a booster, you should be getting a a new feature soon.
    Thanks Khaos, I hope so, because I need the extra boosters. I asked a friend and is not getting the videos either.
  • Posts: 523
    You're welcome @Amy_Clyne!

Welcome!

It looks like you're new here. Sign in or register to get started.