My Candy Crush lost all my friends

Regggie · May 2019

Just recently my Candy Crush lost all my friends, so I can't receive
lives my production down to 1. It's fine on my phone but I prefer to put it on the iPad. I also went in and reset my password for Facebook nothing. It's also lost my picture. Thank you, Reggie

mercerik · May 2019

@Regggie

Hi Reggie! Welcome to the Community!

Which of these sequence came first? Was Resetting Your Password the cause of you losing your Facebook Candy Crush Friends and your photo switched to a Generic one?

If you are using Facebook Log-in on Candy Crush Saga or any King Games, when you make changes to your Facebook Account, the game Automatically Logs You Out. If you didn't notice that and play, your Facebook Candy Crush Friends will be replaced by Computer Dummies. All you need to do is Log-in to Candy Crush Saga Account using your New Facebook Password that replaced the Old One and you'll be back in business.

Hope this help and answers your questions!

Thanks!

Regggie · June 2019

It's not asking you for my Facebook password it just automatically logging in

gailanna · June 2020

You are not alone. I play 2 devices and over the last week I have slowly been dropping friends.

Freddy_ · June 2020

@gailanna This is an old post, but so your aware if you use facebook to sign in to your game there are some issues at present on facebooks part so may effect your profile pic / lives / friends list