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What is the soluyion if have been billed for additional three times for one time purchasing?
ayseaydinacar
Posts: 3
Level 1
in Support
Hi,
I need your assistance for three times billing for one time purchasing at Candy Crash game for 10gold bars.
I have bought one pack of 10 gold and it is loaded but it seems it has been billed for two more times. Besides there is NO gold bar is loaded for the additional two times billing.
Answers
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Hi @ayseaydinacar and welcome to our adorable Community 😊 I am sorry this happened to you but don't worry, we can solve this together. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.
https://community.king.com/en/candy-crush-saga/discussion/246195/did-something-go-wrong-with-your-purchase
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗
